Shipping Policy

1. Order Processing
   Orders are usually processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time
   Standard delivery generally takes 5–10 business days, depending on the delivery location and courier service. Delivery times may vary due to unforeseen circumstances.

3. Shipping Charges
   Shipping charges, if applicable, will be displayed at checkout before the order is confirmed. Any applicable charges may vary depending on the delivery location and order details.

4. Order Tracking
   Once your order has been shipped, tracking details may be shared with you through your registered email address or contact information, allowing you to track the shipment.

5. Delivery Delays & Incorrect Address
   Lumora is not responsible for delays caused by courier partners, weather conditions, natural disasters, public holidays, or incorrect/incomplete delivery information provided by the customer.

6. Contact Us
   If your order is delayed, damaged during delivery, or you have any questions regarding shipping, please contact us at info.ecomlaunchindia@gmail.com with your order number and relevant details.